Domestic violence (DV) is a crime within the community. Statistics from the Royal Malaysia Police (PDRM) recorded 5,260 DV cases in 2020, 7,468 cases in 2021, 6,540 cases in 2022, and 3,640 cases up to August 2023. There are three measures implemented in the country to assist DV victims: the Interim Protection Order (IPO), Protection Order (PO), and Emergency Protection Order (EPO). However, this study focuses solely on the EPO.

The study's objectives were to measure the confidence level of DV victims in the implementation of the EPO, identify gaps between complaints received and the number of EPOs issued, evaluate the effectiveness of EPOs in addressing violence against protected DV victims, and assess the perception of protected persons regarding the EPO issued to them.

The study used a mixed-methods design with purposive sampling techniques. For the qualitative design, in-depth face-to-face interviews were conducted with 11 key informants, along with two focus group discussions (FGDs) held both face-to-face and online, based on developed interview protocols. For the quantitative design, questionnaires were distributed to 32 respondents who were DV victims and had received EPO services.