- This course is designed to enhance understanding of professional boundaries within social work practice and to provide detailed knowledge of methods and skills for managing cases of professional boundary violations.
Course Content
- Introduction to Professional Boundaries
- Building Professional Relationships
- Professional Boundaries and the Law
- Violations of Professional Boundaries
- Maintaining Professional Boundaries in Social Work Practice
Target Groups
- Community Development Officers, Assistant Community Development Officers, Community Development Assistants
- Social Scheme Officers from other relevant departments/agencies
- Non-Governmental Organisations (NGOs)
Course Duration
24 Hours
Organiser's Information
Fees
RM 30.00
- This course aims to provide comprehensive exposure to the PAP Model and its application in resolving cases. By the end of the course, participants will understand the stages within the PAP Model and how to apply them in practice.
Course Content
- Introduction to the PAP Model
- Introduction and Application of Social Theories in the PAP Model
- Stage 1: Perception
- Stage 2: Assessment
- Stage 3: Inquiry
- Stage 4: Initial Statement
- Stage 5: Planning
- Stage 6: Intervention
- Stage 7: Evaluation
- Application of the PAP Model
Target Groups
- Community Development Officers, Assistant Community Development Officers, Community Development Assistants
- Scheme S officers from other relevant departments/agencies
Course Duration
26 Hours
Organiser's Information
Fees
RM 30.00
- Psychological First Aid (PFA) is a supportive intervention used in response to disasters, crises, or violence. This course aims to equip participants with the knowledge and skills to deliver practical assistance and social support to individuals or clients in need.
Course Content
- Pre-PFA Assessment and Ice Breaking
- Introduction to Crises and Disasters in Malaysia
- Mental Health Issues and Their Impact on Victims
- Psychological First Aid (PFA)
- Prepare
- Look
- Listen
- Link
- Crisis and Trauma Interventions
- PFA Case Scenario Simulation
- Crisis Intervention Case Scenario Simulation
- Self-Care
Target Groups
- Community Development Officers, Assistant Community Development Officers, Community Development Assistants
- Scheme S officers from other relevant departments/agencies
- Non-Governmental Organisations (NGOs) in the social field
Course Duration
18 Hours
Organiser's Information
Fees
RM30.00
- This course aims to equip participants with an understanding of crises/disasters and their psychological impact on victims, the principles and application of Psychological First Aid (PFA) to assist those in crisis, and self-care practices while helping others.
- The course methods include lectures, group exercises, video presentations, group discussions, practical exercises, and simulations.
Course Content
- Pre-Course PFA Understanding Test / Ice Breaking
- Introduction to Crises and Disasters in Malaysia
- Mental Health Issues and Their Impact on Victims
- Psychological First Aid (PFA): Prepare, Look, Listen, and Link
- Crisis and Trauma Intervention
- PFA Case Scenario Simulation
- Crisis Intervention Case Scenario Simulation
- Self-Care During a Crisis
Target Groups
Open to Community Coordinators of the State/District Social Welfare Department (JKM), Non-Governmental Organizations (NGOs), Volunteers, Students, and interested individuals.
Course Duration
12 Hours
Organiser's Information
Fees
RM 30
- This course aims to provide basic caregiving training to caregivers in welfare institutions under the Department of Social Welfare (JKM), care centres managed by non-governmental organisations (NGOs), private care centres, Khidmat Bantu Di Rumah (KBDR) volunteers, and individuals caring for family members with health issues, including senior citizens, persons with disabilities (OKU), children, and bedridden patients.
- The course will be conducted through lectures, discussions and presentations, video screenings, role plays or simulations, and practical field training.
Course Content
- Introduction and Orientation: Course briefing, ice-breaking session, pre-assessment, and group formation
- Psychological Challenges and Emotional Management Skills for Caregivers
- Introduction to Care Centres for Senior Citizens, OKU, Children, and Adolescents
- Roles and Responsibilities of Care Centre Operators
- Compliance with Acts and Regulations Related to Care Centre Services
- Management of Daily Routines in Care Centres
- Activity Management for Development, Learning, Progress, Rehabilitation, Case Conferences, and Resident Interventions in Care Centres
- Management of Safety, Health, Hygiene, and Cheerfulness (4K) and Record Management in Care Centres
- Management of Physiotherapy Activities
- Management of Occupational Therapy Activities
- Fieldwork: Practical training in daily routines, physiotherapy, or occupational therapy at care centres
- Group Presentation
Target Groups
- Health Care Assistants (Grade U11/14) in JKM welfare institutions
- Community Welfare Assistants (Grade S19/22) in JKM welfare institutions
- Caregivers in NGO-managed and private care centres
- Volunteers from the Khidmat Bantu Di Rumah programme
- Individuals caring for sick family members
Course Duration
28 Hours
Organiser's Information
Fees
RM 30
- This course aims to enhance understanding of the process and requirements for preparing Social Reports, by identifying the necessary skills and methods for preparing high-quality Social Reports.
Course Content
- Ice Breaking and Pre-Course Assessment
- Introduction to Social Services
- Characteristics of Social Reports
- Format for Preparing Social Reports
- Techniques for Writing Social Reports
- Practical Exercise on Preparing Social Reports
- Presentation of Social Reports
- Post-Course Assessment and Evaluation
Target Groups
- Community Development Officers, Assistant Community Development Officers, Community Development Assistants
- Social Scheme (Skim S) personnel from other relevant departments/agencies
- Non-Governmental Organisations (NGOs)
Course Duration
18 Hours
Organiser's Information
Fees
RM 30.00
- This course aims to provide participants with exposure and skills related to the National Competency Standards for Social Work Practice. These standards consist of six Generic Competencies and four Specific Competencies required for competent social workers.
Course Content
- Introduction to the National Competency Standards for Social Work Practice
- Framework for Social Work Practice Competencies
- Generic Competency 1: Ethical Behaviour
- Generic Competency 2: Interpersonal Communication
- Generic Competency 3: Cognitive Reflection and Creative Thinking
- Generic Competency 4: Problem Solving
- Generic Competency 5: Task Management
- Generic Competency 6: Leadership Capability
- Specific Competency 1: Ability to work with individuals, families, groups, communities, and organisations using values, knowledge, skills, and social work intervention methods
- Specific Competency 2: Ability to work according to social work ethics
- Specific Competency 3: Ability to work professionally in organisational settings
- Specific Competency 4: Ability to engage in professional reflective practice
- Group Discussions and Case Presentations
Target Groups
- Community Development Officers, Assistant Community Development Officers, Community Development Assistants
- Scheme S officers from other relevant departments/agencies
- Non-Governmental Organisations (NGOs)
Course Duration
39 Hours
Organiser's Information
Fees
RM 30.00
- This course introduces the concept of structured social work supervision, where participants will be exposed to the roles of supervisors, types of supervision, supervisory skills, and supervisory styles. Through this course, participants will understand and be able to apply their roles in practice supervision, management supervision, or professional supervision.
Course Content
- Introduction to Social Work
- Introduction to Social Work Supervision Functions
- Types and Processes of Supervision
- Roles of Supervisors and Supervisory Styles
- Issues (Dilemmas/Conflicts/Challenges/Barriers) in Supervision
- Group Exercises and Presentations
- Implementation of Social Work Supervision Programmes
Target Groups
Heads of Departments, District Social Welfare Officers, and Heads of Institutions under the Department of Social Welfare (JKM).
Course Duration
22 Hours
Organiser's Information
Fees
RM 30.00
- This workshop aims to identify the definition, goals, types, and benefits of volunteerism, understand the philosophy, principles, and basic skills of volunteerism, and demonstrate volunteerism skills.
Course Content
- Survey Assessment on Volunteers (Interests & Direction)
- Introduction to Volunteerism: Philosophy & Development
- Basic Concepts in Volunteerism (Definitions, Principles, and Ethics of Volunteer Work)
- Volunteer Requirements, Rights, and Responsibilities
- Volunteerism Theory
- Roles of Volunteers in the Voluntary Sector
- Basic Volunteer Skills
- Issues, Challenges, and Barriers to Voluntary Work in Malaysia
Target Groups
Open to all
Course Duration
18 Hours
Organiser's Information
Fees
RM30